Frequently Asked Questions
If you need medical attention now, but it isn’t life-threatening and you’re unable to wait for a GP, visit us.
No appointment or referral is needed. Walk in anytime, or contact the clinic prior with any questions.
Visits are bulk billed for Medicare card holders. This means no out-of-pocket expense for eligible patients.
Tell our staff immediately. A nurse or doctor will reassess you and arrange transfer to hospital if required. In emergencies, call Triple Zero (000) anytime.
If X-ray and imaging services are not available on-site, our staff can direct you to the nearest Imaging clinic if tests are needed.
We can arrange interpreter services and have multilingual staff to help patients communicate clearly.
All patients are triaged by a nurse on arrival. Urgent cases are seen first. Click on the relevant page of your nearest Urgent Care Clinic to see current wait times.